How To Be An Engaging Leader : COMMUNICATIONS TIPS: CHANGE MANAGEMENT

How To Be An Engaging Leader

COMMUNICATIONS TIPS: CHANGE MANAGEMENT 

1. Only communicate what has been authorized. This will ensure consistency across the organization.
2. Communicate the business rationale for the change and the events leading up to it.
3. Clarify the vision and specific change plans.
4. Explain the benefits of the change to the broader department or faculty and theindividuals on your team.
5. Update your team regularly on the progress of the change.
6. Acknowledge the negatives of the change.
7. Provide as much detail as possible to minimize rumors.
8. Acknowledge when you do not have the answers. Do not guess.
9. Emphasize that change will happen.

The Importance of Building Commitment to Change

Business change is a constant occurrence and leaders/ managers who communicate change effectively can improve their direct reports’ performance by as much as 29.2%

Line managers as leaders represent the most consistent and employee-preferred providers of messages during tough times. This role is beyond the cascading of corporate messages, as managers can also
1. personalize these messages
2. ensure message relevance
3. answer questions, and
4. serve as a sounding board for employees’ concerns

Source adapted and credited to: Corporate Leadership Council HR Practice:Building Employee Commitment to Change in  2009 by The Corporate Executive Board Company